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  1. metrics
    the study of poetic meter and the art of versification
    Demonstrated results in metrics and evaluation of blended performance improvement interventions.
  2. acclimation
    adaptation to a new environment or situation
    • Developed corporate acclimation/concierge program to increase on-boarding effectiveness.
  3. instructional
    of or relating to or used in instruction
    Proven success in instructional design and development, facilitation, e-learning, talent/succession planning, recruiting, budgeting, quality control/assurance and organizational development.
  4. organizational
    of or relating to an organization
    Proven success in instructional design and development, facilitation, e-learning, talent/succession planning, recruiting, budgeting, quality control/assurance and organizational development.
  5. DDI
    an antiviral drug used to combat HIV infection
    • Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.

    additional career history

    SVP | NATIONAL TRAINING DIRECTOR 1994 – 2000 Alliance Financial
    VP | REGIONAL SALES MANAGER 1992 – 1994 Alliance Financial
    AVP | REGIONAL PRODUCTION LEADER 1989 – 1992 Summit Savings Bank

    education, accreditations and affiliations

    1993 – University of Washington Foster School of Business, MBA
    ...
  6. quality control
    maintenance of standards of quality of manufactured goods
    Proven success in instructional design and development, facilitation, e-learning, talent/succession planning, recruiting, budgeting, quality control/assurance and organizational development.
  7. optimization
    the act of rendering optimal
    • Develop and manage comprehensive Learning Organization Optimization program to enhance client effectiveness in training delivery, learning technologies, control, value and ROI.




    FVP | CHIEF LEARNING OFFICER 2007 – 2008 Indymac Resources
    Responsible for leading the training, communications, talent and organizational development functions consistently with corporate strategy, regulatory compliance and changing industry requirements for 10,000 employees nationwide.
  8. call center
    a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)
    Establishment and management of enterprise learning platforms with 150 direct employees supporting in excess of 20,000 associates in retail sales, B2B sales, operations, IT, call center, customer service and corporate administration.
    critical skillset
    • Enterprise Training Management • Process Improvement • E-learning/Blended Learning
    • Organizational Development • Change Management • Leadership Development
    • Quality Control/Assurance • Instructional Design • Sales/Leadership Develo...
  9. workforce
    the people employed or available for employment
    • Created strategy and implementation of global learning and workforce management infrastructure, processes and standards.
  10. implementation
    the act of providing a means for accomplishing something
    • Created strategy and implementation of global learning and workforce management infrastructure, processes and standards.
  11. certification
    documentary proof that something is true
    • Created multiple “off-the-shelf” training programs for client delivery and certification.
  12. ROI
    (corporate finance) the amount, expressed as a percentage, that is earned on a company's total capital calculated by dividing the total capital into earnings before interest, taxes, or dividends are paid
    • Develop and manage comprehensive Learning Organization Optimization program to enhance client effectiveness in training delivery, learning technologies, control, value and ROI.




    FVP | CHIEF LEARNING OFFICER 2007 – 2008 Indymac Resources
    Responsible for leading the training, communications, talent and organizational development functions consistently with corporate strategy, regulatory compliance and changing industry requirements for 10,000 employees nationwide.
  13. facilitation
    act of assisting the progress or improvement of something
    Proven success in instructional design and development, facilitation, e-learning, talent/succession planning, recruiting, budgeting, quality control/assurance and organizational development.
  14. outsource
    obtain goods or services from an external supplier
    Establishment and management of enterprise learning platforms with 150 direct employees supporting in excess of 20,000 associates in retail sales, B2B sales, operations, IT, call center, customer service and corporate administration.
    critical skillset
    • Enterprise Training Management • Process Improvement • E-learning/Blended Learning
    • Organizational Development • Change Management • Leadership Development
    • Quality Control/Assurance • Instructional Design • Sales/Leadership Development
    •...
  15. metric
    based on a decimal unit of measurement
    Demonstrated results in metrics and evaluation of blended performance improvement interventions.
  16. MBA
    a master's degree in business
    • Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.

    additional career history

    SVP | NATIONAL TRAINING DIRECTOR 1994 – 2000 Alliance Financial
    VP | REGIONAL SALES MANAGER 1992 – 1994 Alliance Financial
    AVP | REGIONAL PRODUCTION LEADER 1989 – 1992 Summit Savings Bank

    education, accreditations and affiliations

    1993 – University of Washington Foster School of Business, M...
  17. evaluation
    the act of ascertaining or judging the quality of
    Demonstrated results in metrics and evaluation of blended performance improvement interventions.
  18. off-the-shelf
    (especially of clothing) made in standard sizes and available from merchandise in stock
    • Created multiple “off-the-shelf” training programs for client delivery and certification.
  19. learning
    the cognitive process of acquiring skill or knowledge
    DYNAMIC LEARNING AND TALENT MANAGEMENT EXECUTIVE
    executive summary
    High-energy learning and talent management executive with demonstrated accomplishments and over 20 years of experience in training/performance improvement and talent management.
  20. streamline
    contour economically or efficiently
    Streamlined business process to allow for a 15% reduction in operational overhead.
  21. inductee
    a person admitted into an organization or social group
    • Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.

    additional career history

    SVP | NATIONAL TRAINING DIRECTOR 1994 – 2000 Alliance Financial
    VP | REGIONAL SALES MANAGER 1992 – 1994 Alliance Financial
    AVP | REGIONAL PRODUCTION LEADER 1989 – 1992 Summit Savings Bank

    education, accreditations and affiliations

    1993 – University of Washington Foster School of Business, MBA
    ...
  22. management
    the act of controlling something
    DYNAMIC LEARNING AND TALENT MANAGEMENT EXECUTIVE
    executive summary
    High-energy learning and talent management executive with demonstrated accomplishments and over 20 years of experience in training/performance improvement and talent management.
  23. holistic
    emphasizing the organic relation between parts and the whole
    Lead the sales process offering holistic solutions in corporate training, career development and learning technologies to large corporations.
  24. technologist
    a person who uses scientific knowledge to solve practical problems
    • Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.

    additional career history

    SVP | NATIONAL TRAINING DIRECTOR 1994 – 2000 Alliance Financial
    VP | REGIONAL SALES MANAGER 1992 – 1994 Alliance Financial
    AVP | REGIONAL PRODUCTION LEADER 1989 – 1992 Summit Savings Bank

    education, accreditations and affiliations

    1993 – University of Washington Foster School of Business, MBA
    ...
  25. implemented
    forced or compelled or put in force
    Implemented cost control measures to reduce controllable expense by 56% annually.
  26. fiduciary
    relating to or of the nature of a legal trust
    Redesigned entire learning, talent and organizational development platform to streamline process and create efficiencies in delivery, evaluation, cost control and ROI. Fiduciary management, discretion and accountability for enterprise platforms across Consumer Sales, Business Sales, Originations, Consumer Cross-Sell, Customer Service and Telesales platforms.
  27. development
    a process in which something passes to a different stage
    Proven success in instructional design and development, facilitation, e-learning, talent/succession planning, recruiting, budgeting, quality control/assurance and organizational development.
  28. sales
    income (at invoice values) received for goods and services over some given period of time
    Establishment and management of enterprise learning platforms with 150 direct employees supporting in excess of 20,000 associates in retail sales, B2B sales, operations, IT, call center, customer service and corporate administration.
    critical skillset
    • Enterprise Training Management • Process Improvement • E-learning/Blended Learning
    • Organizational Development • Change Management • Leadership Development
    • Quality Control/Assurance • Instructional Design • Sales/Leadership Develo...
  29. training program
    a program designed for training in specific skills
    • Created multiple “off-the-shelf” training programs for client delivery and certification.
  30. controllable
    capable of being controlled
    • Implemented cost control measures to reduce controllable expense by 56% annually.
  31. accountability
    responsibility to someone or for some activity
    Redesigned entire learning, talent and organizational development platform to streamline process and create efficiencies in delivery, evaluation, cost control and ROI. Fiduciary management, discretion and accountability for enterprise platforms across Consumer Sales, Business Sales, Originations, Consumer Cross-Sell, Customer Service and Telesales platforms.
  32. accreditation
    the act of granting official approval or recognition
    • Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.

    additional career history

    SVP | NATIONAL TRAINING DIRECTOR 1994 – 2000 Alliance Financial
    VP | REGIONAL SALES MANAGER 1992 – 1994 Alliance Financial
    AVP | REGIONAL PRODUCTION LEADER 1989 – 1992 Summit Savings Bank

    education, accreditations and affiliations

    1993 – University of Washington Foster School of Busines...
  33. performance
    the act of doing something successfully
    DYNAMIC LEARNING AND TALENT MANAGEMENT EXECUTIVE
    executive summary
    High-energy learning and talent management executive with demonstrated accomplishments and over 20 years of experience in training/performance improvement and talent management.
  34. delivery
    voluntary transfer of something from one party to another
    • Created multiple “off-the-shelf” training programs for client delivery and certification.
  35. employee
    a worker who is hired to perform a job
    Establishment and management of enterprise learning platforms with 150 direct employees supporting in excess of 20,000 associates in retail sales, B2B sales, operations, IT, call center, customer service and corporate administration.
    critical skillset
    • Enterprise Training Management • Process Improvement • E-learning/Blended Learning
    • Organizational Development • Change Management • Leadership Development
    • Quality Control/Assurance • Instructional Design • Sales/Leadership Develo...
  36. talent
    natural abilities or qualities
    DYNAMIC LEARNING AND TALENT MANAGEMENT EXECUTIVE
    executive summary
    High-energy learning and talent management executive with demonstrated accomplishments and over 20 years of experience in training/performance improvement and talent management.
Created on 一月 31, 2011

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